Terms and Conditions

By accessing or using pacificlabs.co.in, you agree to these Terms & Conditions, which govern your use of our website and services. We use cookies to enhance your experience, protect our intellectual property, and outline rules for ordering (including non‑cancellation of personalized items and returns for defects). You also agree to our policies on user comments, hyperlinking, liability limitations, and dispute resolution.

1. Introduction

These Terms & Conditions (“Agreement”) set out the legally binding terms for your use of https://pacificlabs.co.in (the “Site”), operated by Pacific Labs (“we”, “us”, “our”).
By accessing or using the Site, you accept this Agreement in full; if you disagree, please do not use the Site.

2. Cookies

We use cookies to personalize your experience, analyze traffic, and for essential site functionality.
A cookie is a small data file placed on your device by our server; cookies cannot run programs or deliver viruses.
You may accept or decline optional cookies via your browser settings; required cookies are necessary for Core Site functions and do not require consent.

3. Intellectual Property & License

All content on the Site—text, graphics, logos, images—is the property of Pacific Labs or its licensors and is protected by copyright, trademark, and other laws.
You may view, download, and print content solely for your personal, non‑commercial use, provided you retain all copyright notices.
You must not: copy, reproduce, republish, upload, post, transmit, or distribute any Site material without our prior written consent.

4. Orders, Cancellations & Returns

4.1 Personalized Items
Any product custom‑made or modified per your specifications is non‑cancelable and non‑returnable once your order is confirmed.

4.2 Generic Items
For non‑personalized goods with manufacturing defects, you may return them within 5 days of receipt.
Items must be returned in original packaging, unused, and with all accessories.

4.3 Refunds
After inspection, eligible returns are refunded via your original payment method within 3–4 business days of receipt.
You are responsible for return shipping costs and safe delivery; we recommend trackable, insured services.

5. User‑Generated Content (Comments)

Certain areas allow you to post comments, reviews, and other content (“Comments”). Pacific Labs does not pre‑screen Comments and is not responsible for user‑submitted content.
By posting Comments you warrant that they do not infringe any third‑party rights or contain unlawful, defamatory, or obscene material.
You grant Pacific Labs a non‑exclusive, royalty‑free license to use, reproduce, and modify your Comments in any media.
We reserve the right to remove any Comments that breach these terms or are otherwise objectionable.

6. Hyperlinking to Our Content

The following may link to our Site without prior approval:

• Government agencies

• Search engines

• News organizations

• Accredited online directories

These links must not be deceptive, falsely imply sponsorship, or harm our reputation.
Other organizations may request permission to link by emailing pacificlabs3d@gmail.com; we may grant or deny at our discretion.

7. Content Liability

Pacific Labs is not responsible for content appearing on third‑party sites linked from our Site and disclaims all liability arising from it.
You agree to defend and indemnify us against any claims arising from content you post or links you establish.

8. Reservation of Rights & Removal of Links

We may request removal of any link to our Site and you must comply immediately.
We reserve the right to modify or amend these Terms & Conditions at any time; continued use signifies acceptance of changes.

9. Disclaimer

To the fullest extent permitted by law, the Site and its content are provided “as is” without warranties of any kind.
We exclude all liability for loss or damage arising from use of the Site, except as required by applicable law for death or personal injury caused by our negligence.

10. Contact Information

For questions about these Terms & Conditions or to exercise any legal rights, please email:
pacificlabs3d@gmail.com